Urban Transformation Centre (UTC)

Sarawak 2019

The Service Sarawak counters located within the Urban Transformation Centre (UTC) were given a fresh make-over to elevate service delivery quality. This is a design and build project involving the upgrading of Service Sarawak counters located in Kuching, Miri and Sibu.

During the design stage, our team focused creating a venue suited for high traffic while emphasizing on added conveniences such as breast-feeding rooms, children’s reading corner and online self-service counters to further improve customer experience.